Jamitz Gener
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Update your freaking app!!!! All the good movies you had are gone. It's a waste of money to watch movies from 3 decades ago and not having the good recent ones available. The app and the subscription is pathetically depressing. I dont have FB to communicate with your customer support. Its a shame that you only cater to facebook to customer support. Should have known before i signed up. This is very disappointing. To someone looking to downloading amd signing up with vivamax, word of advice, DONT
54 people found this review helpful
VIVAMAX, INC.
March 8, 2023
Thank you for your feedback. We appreciate you reaching us. For Customer Support, you may message us by visiting our Official Vivamax Customer Support Facebook Page https://www.facebook.com/VivamaxCustomerSupport. Thank you very much!
Lei
SCAM. WASTE OF MONEY. NO WAY TO CANCEL There is no means to unsubscribe if you purchased the subscription from their website. Cancelation only covers app purchases (ie go to google play/ apple store/ huaweii app store to cancel) The Facebook link they are sending for customer support DOESN'T EXIST I'm filing a dispute with my bank to block any future transactions. Hopefully they will
22 people found this review helpful
VIVAMAX, INC.
April 15, 2024
Hi Lei, you may check our Vivamax Help - https://www.vivamax.net/help and you will be guided on how to unsubscribe. You may message our Customer Support if you need more help by visiting Official Vivamax Facebook Page - https://www.facebook.com/vivamaxphilippines/
BILAL NAZAR
Once you subscribe with your credit card or debit card,dats the end of the story. You cannot unsubscribe and it will go to autodebit from your account every month & there is no option to unsubscribe. Customer care is pathetic you cannot reach them. If you wanted to unsubscribe cancel your credit or debit card and issue a new card else these guys will take from your account.
10 people found this review helpful
VIVAMAX, INC.
April 11, 2024
Hi BILAL NAZAR, you may check our Vivamax Help - https://www.vivamax.net/help and you will be guided on how to unsubscribe. You may message our Customer Support if you need more help by visiting Official Vivamax Facebook Page - https://www.facebook.com/vivamaxphilippines/